Policies/Patient Forms

Length of treatment is individualized and determined collaboratively between you and your clinician. For medication treatment, the recommended length of treatment for most disorders is typically 1 year or more, depending upon your specific case. For therapy, length of treatment can vary between 12-20 weeks to many years. Cases that are complicated by comorbid presentations (more than one disorder) or history of non-response to treatment may take longer.
The frequency of visits depends on the specific case. Some patients will be appropriate for bi-weekly sessions at the beginning of treatment in order to continue the process of addressing current or past issues or pursuing goals of increased self-awareness, pattern change, or interpersonal growth. For patients who are being seen for medications alone monthly visits may be appropriate. Patients may be seen more often during initial treatment or medication adjustments. Patients on a stable medication regimen may be seen every 2-3 months. Continuous monitoring is important to ensure that you remain well and that medications are adjusted successfully.

Medications may or may not be prescribed after the initial evaluation has been completed. Established patients are often given enough medication and refills until the next office visit, so refills are not necessary over the phone. If you have missed or cancelled an appointment, your provider will work with you to ensure you are covered so as long as a scheduled follow up appointment is made. This is to ensure continuity of care and safe medication management practices.

A block of time is reserved for your appointment, so if you need to cancel, please give at least 24 business hours of advance notice. Business hours are considered the weekdays between Monday 8 am and Friday 5 pm. Should you cancel within less than 24 business hours of the scheduled appointment, or do not show for an appointment, you will be charged the full fee for the visit. Your insurance company will not reimburse you for missed sessions. Consistent attendance at follow-up appointments are important for safe medical care.

Payments are due at the time of the visit. We accept most all forms of payment except for checks. If you are paying with cash, exact amount must be provided. For initial visits, please arrive at least 30 minutes prior to your appointment. For follow up visits we ask that you arrive 15 minutes prior to your appointment. We ask this so that we can be sure to devote the entire appointment to your treatment rather than absorbing some of the time taking care of administrative needs. Keep in mind, if your account has a payment that is more than 60 days past due, we reserve the right of utilizing legal means to secure payment, including collection agencies or small claims litigation. In most cases, the only information we would be providing would be your name, nature of services provided, and amount due.

When scheduling an appointment, you will be provided with an electronic link to fill out the forms digitally. Please use a computer with the Chrome browser as that is the set up that is compatible with the digital forms. Smart devices and tablets are not reliable and data is often lost.

If you are unable to complete the forms digitally, you can download the minimum forms needed here are fax them to 252-250-2029. All forms, digital or paper, are required to be submitted 24 hours prior to the appointment. If not received, the appointment will have to be rescheduled.

Being a telemedicine practice, these forms are required prior to the appointment to be able to see you remotely and to enable the best care is provided during your visit.

Download, Complete and Bring to First Appointment:

For Patient Records